Online Ordering Guide
Get a Copy of Your Schedule
Your schedule provides important information to be sure you are at the correct bookstore site. It's important to use the correct bookstore site when placing an order, or contacting the bookstore for assistance. You can get a copy of your schedule from my鉴黄师app by following these steps:
- Click on from the main page of the 鉴黄师app website. Sign in with your 鉴黄师app email address and password.
- Click on Classes under Tools in the left menu.
- Click on My Class Schedule. It will route to a new page.
- From the pull down menu, select the term. Hit submit. Print your schedule.
Order through Banner Self Service
The BEST way to order books is through 鉴黄师app鈥檚 Banner Self Service after registering for your courses. That way, you will be directed to the correct bookstore for each course. Follow these prompts:
- Once signed into my鉴黄师app, click on Other Resources under Tools in the left menu, then click on Bookstore.
- A new page will pop up. From the pull down menu, select the term. Hit submit. Your current schedule should populate. Your courses will automatically be grouped by campus location.
- From here, click on your first course and you will be directed to the bookstore to begin your order. You will need to place more than one order if your courses are assigned to different campuses. Each individual class will direct you to the correct bookstore for order placement, where you will find your section. Unfortunately, you can鈥檛 combine orders for books coming from different 鉴黄师app bookstores!
Select the Materials to Purchase
Each course may have multiple choices to select from for course materials. Materials may be designated 鈥榬equired鈥 or 鈥榮uggested鈥. When multiple choices are provided, you only need to pick one of the options for each different course material. Choices may include a printed book versus a digital book, or the duration of a subscription for a digital product. Select the items that are best suited to your individual needs. The bookstore can help answer questions if you are unable to get clarification from your instructor.
- Select the items you wish to purchase for each course, and Click 鈥淎dd to Cart鈥. If you have additional textbooks to order from that bookstore, click on 鈥淎dd to Cart and Add Another Course鈥.
- When you are done shopping that bookstore, click on 鈥淎dd to Cart and Go to Cart鈥.
Check Out and Pay
Review items to ensure accuracy before check out. Click on 鈥淐heckout".
- If you are a new user, you must register and create an account. If you are a returning user, you will need to log-in.
- Select a delivery option鈥攜ou may select ship or store-pick up. Please allow an additional 2 business days if you want your order shipped to a different campus for pick-up.
- Click on 鈥淐ontinue Checkout". Verify billing address is correct.
- Select Payment Type and enter all required information. Click on 鈥淐ontinue Checkout".
- Review your order and click 鈥淪ubmit". You will receive an email confirmation indicating your order confirmation. Your confirmation number will look like this: 108400000XXXXX, 1085000000XXXX, or 108800000XXXXX. If you don't receive an email, the order did not complete.
Multiple Orders
You may need return to Banner Self Service to place additional orders if courses are assigned to different campuses.
- Return to Step 3 under Order Through Banner Self Service above.
- Click on 鈥淰iew/Purchase Textbooks鈥 for any additional courses assigned to a different campus. Follow the same steps, placing an additional order.
Order Fulfillment
When your order has been fulfilled, you will receive a second email stating 鈥淵our Order is Ready for Pick-Up鈥. Note: it may take an additional two business days for the order to arrive to your designated pick-up location. 鉴黄师app is a district of bookstores, and this email is auto-generated when the order is filled.
If you need additional help, please email the correct 鉴黄师app bookstore and you will receive a response within 24 hours:
| Location | Contact |
Email |
| Ankeny | 1084mgr@follett.com | |
| Boone | 1085mgr@follett.com | |
| Carroll | 1084mgr@follett.com | |
| Des Moines/Urban | e1088mgr@follett.com | |
| Newton | 1084mgr@follett.com | |
| West Des Moines | 1084mgr@follett.com |